About the role We have two exciting opportunities to join our Arts, Culture and Lifelong Learning Team, where you will contribute to a network of welcoming, professional, and responsive libraries and service centres. As a front facing member of our team, you will work with people, technology, online resources, books, events, and programmes. You will build rapport and actively promote our wide range of resources, supporting our community with lifelong learning and discovery.

Visitors to our sites come to experience our dynamic public library services and to access Council services (such as paying their rates or registering their dog) and government services (such as meeting with Inland Revenue). No day is the same and full training will be given to the successful applicants. Responsibilities for this role include, but are not limited to; Welcoming and interacting with people from all ages and walks of life.

Proactively engaging with visitors to maintain an atmosphere that feels safe and inclusive for all Providing technology assistance and help with digital resources. Assisting the community with Council and library services. Helping people connect to central government and wider community services through the Heartlands initiative.

Finding, recommending, and shelving books and helping to keep our collections looking great. There are two positions available, both 22 hours a week/0.55FTE, worked as follows: Position 1 - Monday and Tuesday 9:45am to 6:15pm and Sunday: 9.

45am - 4.15pm Psition 2 - Wednesday 8.30am to 5pm , Friday 9.

45am to 6.15pm, and Saturday 9.30am to 4pm Both roles are predominately based at Te Ara tea, an award-winning multipurpose public library, community, and cultural facility in Rolleston.

Please confirm in your Cover letter whether you are interested in Position 1/2 or both. About you In this role you will use your excellent customer service skills to host a diverse range of people. You will be a confident communicator with cultural competency.

Making everyone welcome no matter their age or reason for being in our spaces will be something that you really enjoy. You enjoy working with others and are naturally able to relate to a wide range of people, including tamariki and rangatahi. Reliability, excellent communication, and taking initiative will be keys to success in this role.

You have strong digital skills along with a good understanding of the kaupapa of a modern public library service and the importance this plays in our communities. We believe that diversity of backgrounds, experiences, and perspectives makes us stronger. We are committed to creating a workplace that is inclusive and encourage applications from people of all backgrounds.

If you meet many of the qualifications but not all, we still encourage you to apply your unique perspective is valuable to us. What we can offer: Great work-life balance with flexibility Career coaching and development Life insurance Wellbeing and volunteer leave Three days paid leave.